Ramsay Newsroom

As part of the program, heart failure patients receive technology and wearable devices to monitor their blood pressure, pulse, oxygen levels and weight from home. Ramsay cardiovascular nurses can then remotely monitor their vital signs to detect any changes.

Ramsay Connect CEO Ian Galvin said he was thrilled that through this new partnership, the Virtual Heart Failure Service was now available to HCF’s two million members.

“The Virtual Heart Failure Service is about empowering patients to better manage their condition and understand their symptoms, as well as early detection of changes to their heart health,” Mr Galvin said.

“We know patients want flexibility in their care and through this partnership with HCF, more Australians now have access to this important program backed by advanced technology and a team of clinicians to provide the care they need at home.”

Virtual Heart Failure Service patients are also offered regular, virtual consultation with specialist nurses and allied health professionals to help them manage their medication, diet, exercise and mental health.

The Virtual Heart Failure Service first launched in October 2023 to Bupa health insurance members.

About Ramsay Connect

Ramsay Connect is a joint venture between Ramsay Health Plus and Remedy Healthcare that provides quality care in the comfort of home. Through Ramsay Connect, customers can access a seamless, clinician-led transition of care between the hospital and the home, giving them greater choice and convenience as to where they access their treatment. Ramsay Connect sets a new benchmark in care for patients, offering patients a truly integrated health care experience.