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Westmead Private Hospital among first in the world to offer new “smart” cochlear implant

November 20, 2025

Australian patients with hearing loss can now benefit from the latest generation of cochlear implant technology, with Westmead Private Hospital the first site in NSW and among the first in the world to offer access to an innovative new implant designed to give patients greater flexibility, convenience and long-term value from their hearing device.

The new, Cochlear™ Nucleus® NEXA implant includes a built-in chip and internal memory, allowing audiologists anywhere in the world to access and fine-tune a patient’s hearing program. The system can also be updated digitally over time, meaning patients can access software improvements without the need for further surgery.

Joseph Stoakes was the first person in NSW to receive the device, under the care of ENT surgeon, Dr Hannah North at Westmead Private Hospital.

Dr North said she was excited about the possibilities the new device offered patients like Joseph.

“The NEXA implant provides patients with a more adaptable and future-ready hearing solution,” Dr North said.

“With its built-in internal memory, this device stores a patient’s individual hearing settings securely within the implant itself. As it can be updated by specialists anywhere, it brings peace of mind to patients, particularly those who travel regularly or for rural and regional patients who may have limited access to specialist care.”

Dr North said another key benefit for patients was the devices’ ability to be updated over time, removing the need for additional surgeries.

“Traditionally, the external sound processor of a hearing device could be updated, but the internal implant remained fixed,” she said.

“The NEXA implant changes that. With its updatable firmware and internal memory, patients can benefit from new innovations as they become available, which would previously have not be possible.”

The NEXA system also offers enhanced sound processing, Bluetooth streaming, better battery efficiency and improved noise management, features designed to support patients’ everyday lives.

“It was a great honour to be the first surgeon in New South Wales to provide this groundbreaking hearing technology to my patients. It reflects our practice’s commitment to delivering the most up-to-date, patient-centred, and evidence-based care available,” Dr North said.

Westmead Private Hospital CEO, Andrew Spillane, said the introduction of the new technology highlights the hospital’s commitment to innovation and quality care.

“We’re proud to support specialists who provide access for patients to the latest medical technology,” Mr Spillane said.

“Hearing loss can have profound social and psychological effects. It not only impacts a person’s ability to communicate, but their emotional well-being and quality of life too. The NEXA system is an Australian-made hearing technology that will make a real difference in people’s lives, helping them connect more easily and confidently with the world around them.”

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